SHIPPING & RETURNS

Delivery Times  

You will receive your package between 1-3 weeks. However, this may vary so please check on the courier/delivery website or further confirmation.

​

Customs

If your country charges customs duties and taxes for importing goods internationally, you will most likely have to pay this fee once your item[s] have been delivered. Please do not share ANY banking, or payment details over the phone as our courier company will never ask you for this sensitive information via phone. 

 

My Shipping Address 

If you wish, you can have your package delivered to an address that is different from your billing address. However, this address needs to be typed in during the time of purchase. Please remember, we will post your package to the address that is put into 'shipping address' section at checkout. 

 

Delivery Disputes 

If you want to dispute delivery of your order, you have 14 days which will start from the day that the status for you order is updated by the delivery company/courier as fulfilled or completed. We will request substantial evidence, before we can agree to issue any refund of the price paid and/or any associated delivery costs.

 

Refunds

We will issue you a full refund if you do not receive your product, item, and/or custom clothing.

Your refund will be sent via the same payment method you used when purchasing from She Boujee (She Boujee UK).

There must be evidence to show that you never received your order from She Boujee (She Boujee Uk).

​

Returns 

• Defective (faulty) items can be returned within 14 days of a defect/s being discovered. However, after 15 days (starting from date of purchase) items will no longer be refundable. Please note:evidence of the defect must be provided as soon as any defects are found. Evidence can include but is not limited to: images, videos, and total compliance with the instructions for use of said item/s. You have the option to ask for the replacement of a defective item and a replacement in this case will be dependant on stock availability. If the item is not available then once we have received the defective item, you will be offered a gift code which you can use to purchase an item/s which are of the same value (price) as the original item purchased.

​

• Items must be returned within 15 days of receipt.

​

• Items must be unworn, unwashed, and unused.

​

• Makeup products, earring jewellery, beauty products, accessories, weaves, and swimwear cannot be returned due to health and hygiene safety precautions.

​

• All returned items must still have all tags attached and intact.

​

• Please note: refunds will always be sent via the original payment method you used to pay for your purchase on our website.

​

• We reserve the right to refuse returns as well as not proceed with refunds on item[s]/product[s] that have been soiled, stained, laundered, worn, adapted, or altered in any way. This includes, makeup stains, removed/tampered with labels, deodorant stains, bodily fluids, and perfume stains.